Osler's 2018/19 Quality Improvement Plan

Our Quality Improvement Plan (QIP), plays a part in demonstrating specific things we are focusing on as an organization over the next year to improve the care we provide to our community. To promote accountability, the compensation of Osler's executives is tied to the achievement of the improvement targets outlined in the QIP.

The QIP consists of 4 parts:

  • PART A: Overview of our hospital's Quality Improvement Plan 
  • PART B: Our improvement targets and initiatives 
  • PART C: The link to performance-based compensation of our executives 
  • 2018-19 QIP Accountability Signoff

Click here to download Osler's 2018-19 QIP2018-19 work plan.
Check out how we did on our 2017-18 QIP progress report.

 SAFE

Indicator

What the indicator means

Target

Current Performance

Increase proportion of patients receiving medication reconciliation upon discharge
Total number of discharged patients for whom Best Possible Medication Discharge Plan (BPMDP) was created as a proportion of the total number of discharged patients.

What percentage of inpatients has a comprehensive medication discharge plan completed at discharge?

45%

15%

Increase proportion of patients receiving medication reconciliation upon admission
The total number of patients with medication reconciled as a proportion of the total number of admitted patients

What percentage of inpatients has a comprehensive medication history completed at admission?

60%

50%

Increase the reporting of  workplace violence incidents 
Number of workplace violence incidents reported by hospital workers (as defined by OHSA) within a 12 month period

Improve reporting of workplace violence against hospital workers

174

134


 EFFECTIVE

Indicator

What the indicator means

Target

Current 
Performance

Reduce readmission rates for patients with COPD
30-day all-cause readmission rate for patients with COPD (the Quality Based Procedure (QBP) cohort)

What percentage of patients with COPD in the QBP cohort are readmitted to hospital within 30 days for any reason?

15.60%

19.9%

Improve on the numbers of patients receiving enough information at discharge
Did you receive enough information? "yes completely"

Do patients feel they have received enough information to go home?

89.0%

88.4%

Reduce the number of Acute Medicine patients who acquire pressure ulcers (i.e. bed sores)
Percentage of Acute Medicine patients with hospital acquired Pressure ulcers/injury (i.e. bedsores) stage two or higher

What is the rate at which patients in the Acute Medicine program are acquiring pressure ulcer/injury (i.e. bedsores)

0.40

0.45



 PATIENT-CENTRED

Indicator

What the indicator means

Target

Current 
Performance

Improve patient satisfaction - Emergency Dept
Would you recommend this hospital to family and friends - top box only (ie, "yes, definitely") for the Emergency Department

Do our patients and families in the Emergency Department feel we are improving the healthcare experience? Are patients and families inspired to tell their families and friends about our hospital based on the care they receive?

75.6%

71.1%

 Improve patient satisfaction - Inpatients
Would you recommend this hospital to family and friends - top box only (ie "yes, definitely") for inpatients
 Do our inpatients feel we are improving the healthcare experience? Are patients and families inspired to tell their families and friends about our hospital based on the care they receive?  85.7%  77.2%


 

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