Strategic Plan

Osler took unprecedented steps to chart our course for the next five years. We took an inclusive and broad-based approach to develop our 2013-18 Strategic Plan. 

Osler staff, physicians, volunteers, partners, donors and the community were invited to have their say through our first-ever patient summit, a telephone Town Hall, street team engagement and ”strategic wallpaper” posted throughout the hospital sites. Over a period of 200 days, we held 30 sessions with both internal and external stakeholders leading to more than 12,000 interactions. 

All of this work helped shape our new Strategic Directions, Mission and Vision statements for the organization.

Our new Strategic Plan will set our course for the next five years and serve as the roadmap for how we will evolve health care in our community to achieve our Vision to deliver patient-inspired health care without boundaries.


Building on our past successes we will leverage the collective efforts of our dedicated team of staff, physicians, volunteers and partners to achieve our new direction. We have laid the groundwork for our future, and more importantly, together we have the vision and the courage to succeed.

Strategic Direction One

Create health services with an unwavering commitment to patient-inspired care 

Strategic Direction Two

 Continuing to deliver exemplary care in the eyes of our patients and peers

Strategic Direction Three

 Foster bold, innovative partnerships to create a unified health system

Strategic Direction Four

 Create impact beyond our immediate community through education and innovation

Related Information

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