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Patient story: Son in bewildered awe at the care his parents receive in Brampton

by Osler Staff | Aug 04, 2016

Photo credit: the Brampton Guardian

We remain in bewildered awe at the care and success that has been afforded my elderly parents at Brampton Civic and Peel Memorial over the past sixty-five years!

Last August my parents celebrated their 70th wedding anniversary. On behalf of Brampton Civic, Kiki Ferrari attended with a lovely card and floral arrangement.  It was most appreciated and never taken for granted.

The care and medical attention we (they) have received has always been first class. For both of my parents to reach these milestones, at 95 and (soon) 99, speaks volumes about your care, skill and dedication. No one has ever given up on my parents’ health issues.

Recently a Brampton Guardian reporter, Radhika Panjwani, and photographer attended our home and created a photo and article worthy of front page coverage and online posting for Friday, July 15, 2016. The article and photos exceeded dour expectation by a wide margin.

This story of success at Brampton Civic is worthy of sharing among the wonderful staff from Emergency, Cardiology, Urology, Palliative, Surgery, Intensive Care, Medicine, Radiology, Microbiology, Housekeeping, Admitting, Day Surgery, etc.

Sharing this story and our gratitude within the hospital is wonderful, but perhaps too narrow in scope.  This is a medical success story that may be worthy of national coverage. Good news deserves to be shared.

Quite simply stated, your people never give up.

My parents are English born.

For any of you who are Pink Floyd fans, these words from their blockbuster hit TIME ring true: “Hanging on in quiet desperation is the English way.”

Every time we have come to Brampton Civic we know that rescue is on the distant horizon. My father lived these words on a sinking ship in 1942.

I will (my parents will) do anything to help shout from the rooftops about the incredible care we have received at Brampton Civic.

Most sincerely,
John Birks (son)

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