Frequently asked questions

How do I apply to volunteer? 

The Adult, University/College and High School Programs are generally open to applicants all year.  There is also a summer program for University/College and High School students. 

Summer Program – University/College Students: Must be available to volunteer from May 1st to August 31st , deadline for applications is March 15th each year.

Summer Program – High School Students: Must be available to volunteer from July 1st to August 31st, for 2 fixed shifts per week, deadline for applications is April 15th each year.

All applications are submitted online. Please go to ‘How to Apply’ review the requirements and follow the links to the applications forms.

What is the minimum age requirement for me to volunteer?

15 years or older at time of application.

How long does the application process take?  

Once you submit your application, it will be reviewed, taking into account your experience, skills, and availability along with our current program needs. If there is no immediate match we will keep your application on file.  If we do not contact you within 3 months of receiving your application, you are welcome to reapply. Please note that we receive a substantial number of applications. Regretfully, we will not be able to guarantee a placement for everyone and will contact successful candidates only. 

I am looking for something short term, do you have that available?

All volunteers are required to complete 60 hours which will take 6-8 months.  

I submitted my application and didn’t hear back, when will I be contacted?

Regretfully, because of the substantial number of applications we receive we are not able to guarantee a placement for everyone. We only contact successful candidates. If you have not been contacted within three months of applying you are welcome to reapply.

I submitted in my application, did you receive it?  

Because of the substantial number of applications we receive we are unable to confirm receipt of applications.

Do you pay for Immunizations?

No, we ask that you complete the immunization Record Form with your family doctor or a walk-in clinic, they can advise you on the applicable fees.

I had my immunizations completed within the last five years, can I use them?

You will still be required to complete the Immunization Record Form with the relevant results.  You will also need to complete a one-step TB test, as this is only valid for 1 year. You can discuss this further during your interview if you are selected.

Do I need to have a Flu shot?

Our Influenza Policy states that during Flu season, Osler offers two flu prevention choices. Receive a flu shot or wear a procedural mask while in any patient care area for the duration of flu season. We offer flu shot clinics or if you have your flu shot elsewhere you can provide us with the details.

Do I need a police check before I start volunteering?

Due to the nature of working in a health care environment, you will be exposed to the vulnerable population (example: children, elderly, or persons with disabilities). Starting January 1st, 2017, all applicants who are successfully selected after the in-person interview will be provided a conditional offer of acceptance and will be asked to obtain either a Police Vulnerable Sector Check (PVSC) or a Police Information Check (PIC). Depending on a number of factors, the processing time may take 2-4 weeks. Applicants are responsible for the applicable fees.

Can I volunteer more than once a week?

All volunteers are given one shift per week. This allows us to give the opportunity to volunteer at Osler to as many people as possible.  Our Summer University and High School programs allow for volunteers to take two shifts space permitting.

I have a rotating schedule, can I volunteer at my own time?

Volunteers must attend a regular shift, e.g: Every Tuesday 2pm-5pm.

Can I volunteer in more than one service area?  

No as all volunteers are given one shift per week, however once you complete the minimum hours (60) you can switch to another service area.  Once you complete the minimum hours (60) you can request to switch to another service area.

Can I do my high school 40-hour volunteer requirement at Osler?

Yes. But since our minimum requirement is 60 hours, you will be doing extra volunteer time than what is required by your school. 

Do you accept Co-operative Education Students?

We only offer a High School Co-operative Education program in partnership with various school boards across Toronto, York and Peel regions. Contact your high school guidance office for more information.

I’m interested in observerships or placements. How can I apply?

Job shadowing, observer ships or mentoring does not come under the scope of volunteering and is therefore not offered.

Does volunteering give me an edge when I apply for a job at Osler?  

The volunteer department has no control over the hiring process of paid staff. All Osler job vacancies are posted online and volunteers are required to follow the standard job application procedures.  You can of course include your volunteering experience on your resume/application.

How do I become a member of the Volunteer Association?

The Volunteer Association is an elected Board of Directors and one of the hospital's major fundraisers, raising significant funds through Gift Shop and lottery sales. If you are 18 years of age or older you can join the Volunteer Association.  Please state this as an area of interest on your application form, or discuss it with us once you start volunteering.

I understand that you are not able to accept all applicants, but what happens if my application is selected?

You will be contacted by us to discuss your application further, if you are accepted onto the program you will complete the following steps:

  • At the training session, you will purchase a mandatory volunteer uniform. The uniform is either a T-shirt or vest-style uniform. This uniform along with an Osler ID badge must be worn and visible during all volunteer shifts. If you require parking, volunteers receive free parking while attending their volunteer shift.
  • Depending on the areas, there may be multiple training sessions required to ensure effective and safe delivery of volunteer task and patient-safety. These training sessions are mandatory and will be described to you during your in-person interview.
  • Placement Reviews: We review volunteers and the placement areas on a regular basis to ensure a good fit for all parties involved.

What is VicNet?

VicNet is an online portal for current volunteers to access their volunteer account remotely from any device that has internet access. To login simply use your personal email address and 5 digit login number that you use when you sign into your account at the hospital.  If you are a current volunteer and experiencing difficulties accessing your account, please contact the volunteer office.

Contact information:   

Brampton Civic
2100 Bovaird Drive East, Brampton L6R 3J7
Tel: 905-494-2120 ext. 58333

Etobicoke General
101 Humber College Blvd, Etobicoke, M9V 1R8
Tel: 416-494-2120 ext. 32411

Peel Memorial
20 Lynch Street, Brampton, L6W 2Z8
Tel: 905-494-2120 ext. 29206


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