COVID-19 Vaccine Clinic

Steps to booking your COVID-19 vaccine appointment online

You will need to register for a MyOsler account before booking an online appointment at Osler’s Vaccine Clinic. Only those who are eligible will be able to register for a vaccine appointment.

Step one:

1. To register for a MyOsler account, you will be asked to provide your full name, date of birth, gender as well as your phone number and email address. You can only use one email address per person. Email registration is the preferred method to manage your account.

OR

2. If you do not have an email address, you will have the option to register using a valid mobile phone number. You may use the same phone number to register up to four (4) family members if necessary. Unfortunately, landlines cannot be used to register.

Step two:

After providing your information and accepting Osler’s privacy policy, you will receive a verification email or text message depending on how you chose to register.

Email registration: Click on the link in the email to verify your account.

Phone registration: Enter the four-digit code sent to your mobile phone to verify your account.

Step three:

Upon completion, you can sign in and follow the prompts to select the appointment time that is most convenient for you. The appointment for your second dose will automatically be booked based on the time you select. Please ensure you are available to attend both your first and second dose appointments.

Booking your COVID-19 vaccine appointment by phone

Please call Osler’s vaccine clinic booking centre at 905-494-6685 from 8:00 a.m. - 4:00 p.m., seven days a week. Vaccine Clinics across Ontario are experiencing high volume of demand so please be patient. Booking online is the fastest way to book at vaccine appointment but we understand going online may not work for everyone.

Eligibility

Who can get the vaccine?

In alignment with the Province’s three phase COVID-19 vaccine distribution plan, at this time, we are working closely with Public Health to vaccinate our catchment area:

Those currently eligible to receive their COVID-19 vaccination include people who are:

• 12 years of age or older (at the time of vaccination) who live, work or attend school in Peel Region can book at Brampton Civic Hospital or Century Gardens Recreation Centre to receive a Health Canada approved mRNA COVID-19 vaccine. Individuals aged 12-17 will receive the Pfizer-BioNTech vaccine.

• 12 years of age or older (at the time of vaccination) who live, work or attend school in Etobicoke can book at the Osler-Humber College Vaccine Clinic to receive a Health Canada approved mRNA COVID-19 vaccine. Individuals aged 12-17 will receive the Pfizer-BioNTech vaccine.

Shortened second dose interval

How can I schedule my shortened second dose interval?

If you are 12 years of age or older and live, work or attend school in Etobicoke or Peel Region, you can call 905-494-6685 or sign in to your MyOsler account to reschedule your second dose appointment to an earlier date.

If you are unable to attend your new second dose appointment, you can cancel and reschedule. You can cancel your appointment using the same method you used to book your appointment. If you booked online, please cancel online. If you booked over the phone, please call the booking call centre.

What vaccine clinic do I go to for my second dose appointment?

Please refer to your second dose appointment confirmation for your appointment location.

If you had your first dose at one of our Brampton vaccine clinics (Century Gardens Recreation Centre, Chinguacousy Wellness Centre or Brampton Civic Hospital), your second dose appointment will be at Brampton Civic Hospital or Century Gardens Recreation Centre.

If you had your first dose at one of our Etobicoke vaccine clinics (Etobicoke General Hospital or the Osler-Humber College Vaccine Clinic) your second dose appointment will be at Osler-Humber College Vaccine Clinic.

Which vaccine will be used for my second dose appointment?

Osler’s vaccine clinics use Health Canada approved mRNA COVID-19 vaccines, which are safe and effective. Vaccine products are subject to change based on supply provided to us by Public Health. During your appointment, you will be informed which vaccine is being administered.

Residents 18 years or older could receive either the Pfizer-BioNTech or Moderna COVID-19 vaccines at Osler’s vaccine clinics or any other clinic in the province, as their first or second dose. Those aged 12-17 will be vaccinated with the Pfizer-BioNTech vaccine, the only vaccine currently authorized for use in this age group.

The best vaccine you can receive is the one that is available to you the soonest. For some people, that may mean getting a second dose of a vaccine that is different than your first. For more information about mixing vaccines, please visit Region of Peel's website. Clinic staff will also be able to answer your questions during your appointment.

I am eligible for a shortened second dose but didn’t receive my first dose at Osler. Can I request to have my second dose appointment at an Osler vaccine clinic?

If you are 12 years of age or older and live, work or attend school in Etobicoke or Peel Region, you can schedule your second dose appointment at an Osler vaccine clinic.

Accelerated second doses are not guaranteed and is based on availability. If you are unable to book a second dose appointment at Osler, visit Ontario’s COVID-19 vaccine appointment booking portal to book an appointment at a community vaccine clinic near you.

Booking a vaccine appointment

I’m having trouble booking my appointment online?

If you receive an error message while trying to book online, please try again using either Chrome, Safari or Edge as your browser or another device.

If you don’t receive a verification email within a few minutes, please check your junk/spam folder.

If you are having trouble booking an appointment, please feel free to call Osler’s vaccine clinic booking centre at 905-494-6685, from 8:00 a.m. – 4:00 p.m., seven days a week or email covax.booking@williamoslerhs.ca for assistance. The clinic booking centre will respond within 24-48 hours of your email request. To avoid duplicate requests, please only send one email.

Can I cancel or change my appointment?

If you cannot attend your appointment, please cancel so that your spot can become available to someone else who is eligible.

You can cancel or change your appointment using the same method you used to book your appointment. If you booked online, please cancel online. If you booked over the phone, please call the booking call centre.

If you booked online, to cancel or reschedule your appointment:

• Sign-in to your MyOsler account. You will see your appointment date/time listed.
• If you wish to cancel your appointment, select the trash icon and follow the prompt. You will receive a cancellation email.
• If you wish to reschedule your appointment, select the reschedule icon and select the date and time that works best for you. You will receive a confirmation email.

If you booked by phone, to cancel or reschedule your appointment, please call Osler’s vaccine clinic booking centre at 905-494-6685 from 8:00 a.m. – 4:00 p.m., seven days a week.

I’m scheduled to receive the vaccine but I now have symptoms of COVID-19. Can I still come to the vaccine clinic to receive the vaccine?

No, you cannot receive the COVID-19 vaccine if you have any symptoms. To cancel or change your appointment use the same method you used to book your appointment. If you booked online, please cancel online. If you booked over the phone, please call the booking call centre.

If you booked online, to cancel or reschedule your appointment:

• Sign-in to your MyOsler account. You will see your appointment date/time listed.
• If you wish to cancel your appointment, select the trash icon and follow the prompt. You will receive a cancellation email.
• If you wish to reschedule your appointment, select the reschedule icon and select the date and time that works best for you. You will receive a confirmation email.

If you booked by phone, to cancel or reschedule your appointment, please call Osler’s vaccine clinic booking centre at 905-494-6685 from 8:00 a.m. – 4:00 p.m., seven days a week.

What is MyOsler and why do I need to register for account?

Creating a MyOsler account allows you to manage appointments, cancellations and changes to Osler bookings online.

About the vaccine clinics

Where are Osler's vaccine clinics?

Your booking confirmation will provide you with further details and instructions like location, parking etc.:

• Brampton Civic Hospital (2100 Bovaird Drive East): 12+ living, working or attending school in Peel Region
• Century Gardens Recreation Centre (340 Vodden Street East): 12+ living, working or attending school in Peel Region
• Osler-Humber College COVID-19 Vaccine Clinic (207 Humber College Boulevard): 12+ living, working or attending school in Etobicoke

Is there parking?

Yes, free parking is available at Osler’s vaccine clinics. Parking instructions will be provided in your appointment booking confirmation.

Who administers the vaccine at Osler’s vaccine clinics?

Vaccinations are provided by trained clinical staff within a safe and secure environment.

What measures have been put in place to safely provide vaccines during COVID-19?

At Osler, the health and safety of everyone is our number one priority. Our Vaccine Clinic staff are very careful to prevent the spread of COVID-19 when offering immunization. Examples of safety measures include:

• All individuals attending or working in the Vaccine Clinic will be asked to wear a mask, clean their hands, and to stay at least two metres (six feet) from others.
• Individuals with symptoms of COVID-19 should not attend the clinic or receive the vaccine.

Osler Vaccine Clinic staff are prepared to manage an allergic reaction should it occur. If you are concerned about any reactions you may experience after receiving the vaccine, contact your health care provider before booking an appointment.

Preparing for your vaccine appointment

What do I need to bring to the vaccine clinic?

Please try to arrive five minutes before your appointment and remember to bring your Ontario Health Card or another form of government-issued identification (e.g. driver’s license, passport, Status Card or valid health card from another province) to verify proof of age.

Remember to also:

• Wear a short-sleeve shirt or shirt with sleeves that are easy to roll up.
• Wear your mask that covers your nose and mouth.

What if I don’t have an Ontario Health Card?

If you do not have an Ontario Health Card, bring another form of government-issued photo ID, e.g. a driver’s license, passport, Status Card or valid health card from another province.

Can I bring someone with me to the vaccine clinic?

If you are able to come alone, we ask that you do so. This will allow for physical distancing and support the health and safety of everyone. If you need a caregiver for support, they may accompany you to your appointment. They will be screened and required to wear a mask in the clinic at all times.

Do I need to continue to follow public health measures now that I have received the vaccine?

Yes. Continue to follow the advice of public health officials to prevent COVID-19, such as wearing a mask, practicing hand hygiene, and maintaining a physical distance of two metres from people outside of your household.

Vaccine clinic closure

Why is Osler closing its vaccine clinics?

To support our ongoing recovery efforts and the careful and gradual resumption of our operations, Osler will be closing its COVID-19 vaccine clinics in early August.

This comes as COVID-19 admissions continue to decrease across Osler, vaccination rates in our communities continue to rise, and as community partner testing centres and vaccination clinics remain readily available.

The closure of our vaccination sites marks a major milestone in the fight against COVID-19, and the growing testing and vaccination capacities of our community partners.

I have an appointment booked at one of Osler’s vaccine clinics prior to its closure. Will I have to rebook my appointment?

If your appointment is currently scheduled at an Osler vaccine clinic prior to its closure, you will be able to receive your vaccine during your scheduled date and time.

I have an appointment booked at one of Osler’s vaccine clinics after its closure. Will I have to rebook my appointment?

No; first or second dose appointments will not be cancelled but will be rescheduled to an earlier date if eligible as a result of the closure.

If your appointment is currently scheduled at an Osler vaccine clinic after the above closure dates, you will be contacted by Osler.

• For a first dose appointment, Osler will reschedule your appointment at the same location and to a date and time prior to the clinic closing.
• For a second dose appointment that is scheduled 28 days or more after you received the first dose, Osler will automatically reschedule your appointment at the same location and to a date and time prior to the clinic closing within the 28 days second dose interval.
• Additionally, you can rebook your second dose appointment under the 28 days second dose interval, independently using MyOsler.
• If you are not eligible under the 28-day interval to receive your second dose before the closure of Osler’s vaccine clinics, you will need to book an appointment at any other available Peel or Etobicoke community vaccine clinics.
  • This would apply to you if received your first dose less than 28 days ago.
• For a full list of COVID-19 vaccination locations in the community, visit the Ontario Health COVID-19 vaccination website or your public health unit’s website, such as Peel Public Health or Toronto Public Health.

I am not able to reschedule my vaccine appointment before Osler’s vaccine clinics close. Where else can I get vaccinated for COVID-19?

If you are not able to receive the vaccine before prior to the clinics’ closure, you can book appointments at other available Peel or Etobicoke vaccine clinics. For a full list of COVID-19 vaccination locations in the community, visit the Ontario Health COVID-19 vaccination website.

Where can I obtain my COVID-19 vaccine records after Osler vaccine clinics have been closed?

If you do not have the receipt that was issued at the time of your vaccination, you can obtain a copy of your vaccination receipt online from the Ontario Health COVID-19 vaccination website.

To obtain the receipt via the above portal, you must have a green Ontario Health Card (sometimes called an OHIP Card).

If you do not have an Ontario Health Card, or have a older red and white Ontario Health Card, you can call the provincial vaccine booking line at 1-833-943-3900 to obtain a copy of your vaccination receipt.