Novel Coronavirus information for patients & families

Osler's COVID-19 Assessment Centres

Osler's Assessment Centres are dedicated to assessing for Novel Coronavirus (COVID-19), and are among several established across Ontario to support the health and safety of our communities. Anyone who feels they need to be tested for COVID-19 will receive a test at Osler’s Assessment Centres, even if they do not have symptoms.

We are currently seeing high volumes and we ask for your patience and cooperation. If you are not able to receive a test when you arrive, please return the following day, as per the Assessment Centre’s process.

Please note as of Tuesday, June 16, our Assessment Centre at Peel Memorial moved to South Fletcher’s Sportsplex, where it serves as a drive-thru testing site. The Brampton Drive-Thru COVID-19 Assessment Centre is located in the north parking lot of the South Fletcher’s Sportsplex, which can be accessed from Kingsknoll Drive at McLaughlin Road (also called Sheridan College Drive).

Brampton Drive-Thru COVID-19 Assessment Centre
Etobicoke Drive-thru COVID-19 Assessment Centre
South Fletcher’s Sportsplex (north parking lot)
500 Ray Lawson Boulevard
Kingsknoll Drive at McLaughlin Road 
(also called Sheridan College Drive)

8:00 a.m. – 8:00 p.m.
Humber College (overflow parking lot)
2 Janda Court
Queens Plate Drive and Highway 27
(near Etobicoke General Hospital)

8:00 a.m. – 6:00 p.m.

Learn more about our Assessment Centres and how you can get your test results

Resuming some non-urgent surgeries and procedures

While Osler staff and physicians work on the front lines, caring for patients, the hospital has also started to plan for the gradual, safe and sustainable return of elective/non-urgent services.

Following approval by Ontario Health Region, effective immediately Osler is resuming some key priority on-site elective services in Phase 1 of our Recovery Plan. These include some surgical procedures, endoscopies, cardiac diagnostics, cardiac procedures, and diagnostic imaging.

As it has done throughout the pandemic, Osler has continued to conduct emergent and urgent surgeries and procedures.

Osler has adopted a phased approach to its recovery plan which will allow the organization to safely resume some services, while remaining flexible and able to scale back in the event of additional waves of COVID-19.

Osler’s top priority remains the health and safety of patients and the community, and its staff, physicians, and volunteers. Osler’s hospitals are safe places to come for care, and we are taking every precaution to ensure the health and safety of those who come through our doors.

Learn more about Osler resuming non-urgent services and procedures

Changes to Family Presence and Visitor Policy

Osler is lifting some of the visitor restrictions that were put in place in response to the COVID-19 pandemic. Starting July 7, Osler will allow some visitors to our inpatient and outpatient units for patients who meet specific criteria. In addition, we are adjusting our age range for paediatric patients to 18 years and younger and revising our visitation at end-of-life for all settings. The new visitor exceptions have been developed to further address the needs of some of our most vulnerable patients and patients experiencing life-altering events.

These changes are part of a gradual, phased approach to resuming visitation at our hospitals, which ensures the ongoing health and safety of our patients, their families, our staff, physicians, volunteers, and community.

We know that support from family and friends is an important part of a patient’s comfort and healing process and are pleased to be able to lift some visitor restrictions.

Safety remains a top priority at Osler. We will continue to evaluate the visitor restrictions that are in place, weighing the health and safety of all, while also promoting a compassionate and healing environment for our patients.

Learn more about changes to our Family Presence and Visitor Policy


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What can I do to protect my health and the health of others?

To reduce exposure and transmission of any virus (including COVID-19), you should:

  • wash your hands often with soap and water for at least 20 seconds
  • use an alcohol-based hand sanitizer if soap and water are not available
  • avoid contact with people who are sick with respiratory or diarrhea illnesses
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing
  • clean hands after using the washroom, before eating and after sneezing or blowing your nose

Do I need to wear a mask?

If you are coming to the hospital, you are required to put on one of the masks that are available at all hospital entrances before entering.

About N95 respirator masks

N95 respirator masks require a special fit testing to be sure they are the right size to be effective. Osler staff are regularly fit-tested for these masks and use them for providing care when needed. These masks are not intended for use by patients, visitors or the public. If they are not properly tested and sized, they are not considered effective.

About procedure or surgical masks

Osler is providing masks to all patients to help prevent spreading infection. Osler will also provide masks to any visitor who meets our visitor policy exemptions. Those visiting a patient on an inpatient unit who has been placed on special precautions due to an infection will receive any necessary personal protective equipment (PPE) on the unit.


Mental Health Support Hotline

Osler's Mental Health & Addictions Department is offering telephone support, brief counselling and virtual group education sessions for health anxiety related to COVID-19. Our Mental Health Therapists can be reached Monday to Friday from 8:30 a.m. to 4:30 p.m. at 905-494-2120 ext. 29245.

Public Health COVID-19 Hotline

If you have general questions about COVID-19, please call your local public health unit. Information is available in multiple languages.

Toronto Public Health
Phone: (416) 338-7600

Peel Public Health
Phone: (905) 799-7700

Osler is committed to keeping the public informed. Continue to visit Osler’s website or follow us on social media for updates and information about COVID-19.

COVID-19 cases at Osler

(Updated on July 12, 2020)

Number of COVID-19 positive tests through Osler assessment centres or Osler hospitals to-date


Number of COVID-19 patients currently being cared for in Osler hospitals


Number of inpatients – critical care


Number of inpatients – other


Number of COVID-19 suspect patients currently being cared for in Osler hospitals


Number of COVID-19 inpatient discharges from Osler hospitals to-date



Related Information

Resource Center

Helpful links to the most useful lists and forms for health professionals.

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