Osler's COVID-19 Assessment Centres

What is a COVID-19 Assessment Centre?

Osler’s COVID-19 Assessment Centres are one of many Assessment Centres opened by hospitals across the province as a way to proactively identify individuals with COVID-19.

Osler opened its first Assessment Centre at Peel Memorial on March 11. A second Centre launched at Etobicoke General on March 27 for Osler staff, physicians and volunteers to help ensure the health and safety of the hospital’s workforce, and an off-site drive-thru model to support our Etobicoke community on March 30.

Who should come to Osler’s COVID-19 Assessment Centres?

Anyone who feels they need to be tested for COVID-19 will receive a test at Osler’s Assessment Centres, even if they do not have symptoms. No referrals are needed. Please note, however, we are not testing children under the age of 2 at either Assessment Centre site.

Osler is committed to testing as many people as possible daily. We are currently seeing high volumes and we ask for your patience and cooperation. If you are not able to receive a test when you arrive, please return the following day, as per the Assessment Centre’s process.

COVID-19 symptoms include:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any new or worsening:
    • Cough, shortness of breath
    • Sore throat or hoarse voice
    • Runny nose or sneezing, nasal congestion
    • Loss of taste or smell
    • Nausea and vomiting, or diarrhea, or abdominal pain
    • Flu-like illness

Patients who are tested will be advised to self-isolate at home for 14 days. Patients who are tested will also receive a handout on how to self-isolate and how to access test results. If you'd like to fill out our screening form ahead of your visit, you are welcome to download a copy to print and complete at home then hand in once you arrive for testing.

Please note that as of Tuesday, June 16, our Assessment Centre at Peel Memorial moved to South Fletcher’s Sportsplex, where it serves as a drive-thru testing site. The Brampton Drive-Thru COVID-19 Assessment Centre is located in the north parking lot of the South Fletcher’s Sportsplex, which can be accessed from Kingsknoll Drive at McLaughlin Road (also called Sheridan College Drive).

About Your COVID-19 Test Results

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There are a number of ways to receive your COVID-19 test results. Select the option that works best for you:

When can I get my results from Public Health?

Your test results will be available online on the Ministry of Health's online portal.

For Peel Region residents, Peel Public Health will contact those who test positive within five (5) to seven (7) days of testing. Case managers will attempt to contact you using the telephone number you provided at the time of testing. Those with negative results will only be contacted if the lab completing the test does not have ability to upload the results to the Ministry of Health’s online portal. In this case, negative results will be sent by mail.

For Toronto residents, Toronto Public Health will call you within five (5) days from the time of swabbing if your results are positive. Those with negative results will not be contacted. If you have not received a phone call after five (5) days, you can get your results by calling the Toronto Public Health hotline at (416) 338-7600.

How do I access my test results online through MyChart?

If you have an existing MyChart account or have recently signed-up for one by providing an Osler registration clerk with your email address, your results will be added to your account. Click on “Clinical Record” under the main menu, then click on “Clinical Notes.” Your results should appear there approximately five (5) days after your test.

MyChart also includes additional information about what you should do while you are waiting for your results and what actions to take based on the nature of your results.

How do I access my test results through Osler’s Health Information Department?

You can email Osler’s Health Information Department at roi@williamoslerhs.ca or call 905 494-2120 ext. 58864 from Monday to Friday from 8:30 a.m. – 4:30 p.m. to request a copy of your results. You will receive a response to your confidential voice mail or email within one business day.

Please be advised that you will be required to email or fax two (2) scanned and witnessed copies of identification (one piece if ID must have a photo) or sign Osler’s release form prior to receiving your results.

The result I received from public health is different from the one I received from Osler. What do I do?

If there is, by chance, a difference between the results you see on MyChart and the results provided by Public Health, please contact your Family Doctor.

I am waiting for my test results. What should I do?

If you do not have any symptoms or no known exposure to COVID-19, then you do not need to self-isolate.

If you are experiencing symptoms, then you should remain in self isolation. Those you live with should also be in self-isolation to help ensure everyone’s safety. For more information, download a copy of our patient brochure.

I have a negative result. What should I do?

If your test results are negative, that means you do not have the virus. If you do not have any symptoms or no known exposure to COVID-19, then you do not need to self-isolate.

If you are experiencing symptoms, then you should continue to self-isolate for 14 days from the onset of those symptoms. Following the self-isolation period, it is strongly recommended that you continue social distancing, handwashing, and self-monitoring your symptoms. For more information, download a copy of our patient brochure.

I have a positive test result. What should I do?

Once you are aware that you have tested positive for the COVID-19, you should remain in self-isolation. You must remain indoors.

Public Health will call you at home over coming days to check up on you. The Public Health nurse will ask you about your symptoms. Public Health will only arrange for repeat nasal swabs to be done if you are a health care professional to see if you are still carrying the virus. You will be provided with surgical masks for travel to and from the testing centre. For more information, download a copy of our patient brochure.

About Brampton's Drive-Thru COVID-19 Assessment Centre

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  • Location: The Brampton Drive-Thru Assessment Centre is located at South Fletcher’s Sportsplex in the north parking lot at 500 Ray Lawson Boulevard. See map of the Brampton Drive-Thru Assessment Centre.

    An outdoor, drive-thru Assessment Centre allows for safe, confidential and convenient access for people who meet the criteria and may need to be tested. People do not need to leave their cars to be assessed and tested.
  • Entrance: The Assessment Centre is accessible from Kingsknoll Drive at McLaughlin Road (also called Sheridan College Drive).  Please do not access at Ray Lawson Boulevard.
  • Hours: Open 7 days a week from 8:00 a.m. to 8:00 p.m.

Why is Osler moving its Peel Memorial Assessment Centre?

On May 29, Ontario released the next phase of the province’s COVID-19 testing plan, Protecting Ontarians Through Enhanced Testing, which includes expanding Assessment Centre testing to now include asymptomatic individuals concerned about exposure and continued routine symptomatic testing.

To help accommodate this expanded testing and stop the spread of COVID-19, Osler and in partnership with the City of Brampton, will be moving the Peel Memorial Assessment Centre to an offsite, drive-thru model at South Fletcher’s Sportsplex to create more access to testing and further serve of our Brampton community.

Is the Peel Memorial Assessment Centre closing?

Yes. To operate and staff the drive-thru Assessment Centre, the Peel Memorial Assessment Centre staff and operation will move to the new location and the Peel Memorial location will close the night before opening.

A print and digital campaign will help inform Brampton and area residents of the location change. Security staff and ample signage will also be available on site at Peel Memorial to help redirect any patients to the Brampton Centre.

How does the drive-thru at the Brampton Assessment Centre work?

Patients will remain in their vehicle for the duration of their screening and assessment. Patients will be directed to drive toward the testing area where a nasal swab will be taken. The Assessment Centre includes plenty of signage and staff are available to direct patients.

Patients who are tested will be advised to remain in self-isolation while awaiting their test results to help ensure everyone’s safety. They will receive a “how to self-isolate” handout upon leaving.

Why is the Brampton Assessment Centre a drive-thru?

An outdoor, drive-thru approach to COVID-19 assessment allows for safe, confidential and more convenient and expanded access for patients who need to be tested. Patients do not need to leave their cars to be assessed and tested. A drive-thru approach also helps to further protect the health and safety of hospital staff working at the Centre.

How will traffic flow be supported at the drive-thru Brampton Assessment Centre?

Security will be onsite to help regulate the flow of cars and minimize any traffic congestion.

Does the assessment centre accept "walk-ins"?

Yes, we do accept walk-ins on site. There is a separate area where visitors will receive a mask and can get swabbed.

Will the Brampton Assessment Centre accept “drive-ins”, “walk-ins” or patients without a referral?

Yes.

Will a family member or friend be allowed to accompany patients to the Brampton Assessment Centre?

Since patients remain in their vehicle for the duration of their assessment, visitors are permitted to remain with them inside the vehicle. Just a reminder, to help reduce the spread of COVID-19, visitors should wear a mask and practice physical distancing, which may not be achievable in a car.

Will patients have to wear a mask if they visit the Brampton Assessment Centre?

The safety of all patients, families, staff and physicians remains a top priority at Osler, not just in response to COVID-19, but at all times. For patients visiting the Brampton Assessment Centre in their car, given they remain in their car for the duration of their assessment, they will not need to be provided a mask, however you are welcome to wear your own. For any patients without a car walking into the assessment centre, they will be provided with a mask.

Is it safe to have a COVID-19 Assessment Centre outside of a hospital setting?

Yes. The Assessment Centre does not pose a risk of COVID-19 exposure to residents in the surrounding area. COVID-19 is not an airborne disease and evidence shows that it is transmitted via droplets during close, unprotected contact with another person (e.g. when someone sneezes or coughs).

This COVID-19 Assessment Centre meets all Ministry of Health standards and protocols and is of critical importance to helping prevent and minimize the risk for community spread of the disease through early detection and appropriate care plans.

About Etobicoke's Drive-Thru COVID-19 Assessment Centre

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  • Location: The Etobicoke Drive-Thru Assessment Centre is located at Humber Queen’s Plate Parking - the Humber College overflow parking lot near Etobicoke General Hospital at 2 Janda Court. See map of the Etobicoke Drive-Thru Assessment Centre.

    An outdoor, drive-thru Assessment Centre allows for safe, confidential and convenient access for people who meet the criteria and may need to be tested. People do not need to leave their cars to be assessed and tested.
  • Entrance: The Assessment Centre is accessible from Queen’s Plate Drive and Highway 27.
  • Hours: Open 7 days a week from 8:00 a.m. to 6:00 p.m.

Please note: We are experiencing very high volumes at the Etobicoke Drive-Thru Assessment Centre and may not be able to screen everyone who arrives each day. If you are not screened upon arrival due to high volumes, please consider coming earlier the following day.

How does the drive-thru at the Etobicoke Assessment Centre work?

Patients will remain in their vehicle for the duration of their screening and assessment. Patients are screened upon arrival to determine if they are eligible for testing. Those who meet the assessment criteria will be directed to drive toward the testing area where a nasal swab will be taken. The Assessment Centre includes plenty of signage and staff are available to direct you.

Does the assessment centre accept "walk-ins"?

Yes, we do accept walk-ins on site. There is a separate area where visitors will receive a mask and can get swabbed.

Will I have to wear a mask if I visit the Etobicoke Assessment Centre?

The safety of all patients, families, staff and physicians remains a top priority at Osler, not just in response to COVID-19, but at all times. For patients visiting the Etobicoke Assessment Centre in their car, given they remain in their car for the duration of their assessment, they will not need to be provided a mask, however you are welcome to wear your own. For any patients without a car walking into the assessment centre, they will be provided with a mask.

Will the Etobicoke Assessment Centre accept “drive-ins”, “walk-ins” or patients without a referral?

Yes.

Will a family member or friend be allowed to accompany me to the Etobicoke Assessment Centre?

Since patients remain in their vehicle for the duration of their assessment, visitors are permitted to remain with them inside the vehicle. Just a reminder, to help reduce the spread of COVID-19, physical distancing is needed and may not be achievable in a car.

Is it safe to have a COVID-19 Assessment Centre outside of a hospital setting?

Yes. The Assessment Centre does not pose a risk of COVID-19 exposure to residents in the surrounding area. COVID-19 is not an airborne disease and evidence shows that it is transmitted via droplets during close, unprotected contact with another person (e.g. when someone sneezes or coughs).

This new COVID-19 Assessment Centre meets all Ministry of Health standards and protocols and is of critical importance to helping prevent and minimize the risk for community spread of the disease through early detection and appropriate care plans.

General Assessment Centre Information

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How do I know if I need to go to one of Osler’s COVID-19 Assessment Centres?

If you think you should be tested for COVID-19, please visit an Assessment Centre.

Is there a charge to be tested if I do not have OHIP coverage or if I do not have health insurance?

No. The Ministry of Health announced Ontario is waiving the three-month waiting period for OHIP coverage to ensure that anyone in need of care can receive it. The province will also cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage.

What will happen at COVID-19 Assessment Centres?

Patients will undergo a nasal swab and receive direction from the care team regarding next steps in their care, based on their possible symptoms.

Who is working in Osler’s COVID-19 Assessment Centres?

Osler’s COVID-19 Assessment Centres are staffed by Registered Nurses, Registration Clerks, Physicians and/or Nurse Practitioners.

Will the Assessment Centres issue absence notes for employment purposes?

No. The Assessment Centre has been established strictly to assess patients for COVID-19. Notes for employment or other purposes will not be provided by physicians or other clinical staff.

 

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