Osler's COVID-19 Testing Centres

Osler's Testing Centres are dedicated to assessing for COVID-19 and are among several established across Ontario to support the health and safety of our communities.

Brampton Drive-Thru COVID-19 Testing Centre
Etobicoke Drive-thru COVID-19 Testing Centre
South Fletcher’s Sportsplex north parking lot
500 Ray Lawson Boulevard
Kingsknoll Drive at McLaughlin Road 
(also called Sheridan College Drive)

Hours: 
8:00 a.m. – 6:00 p.m.
Humber College overflow parking lot
2 Janda Court
Queens Plate Drive west of Highway 27
(enter via Janda Court)
Map and directions

Hours:
8:00 a.m. – 6:00 p.m.

What is a COVID-19 Testing Centre?

Osler’s COVID-19 Testing Centres are one of many Testing Centres opened by hospitals across the province as a way to proactively identify individuals with COVID-19.

Who should come to Osler’s COVID-19 Testing Centres?

Visit if you:

  • Have mild COVID-19 symptoms such as: runny nose, mild cough, sore throat
  • Have been exposed to a confirmed case of the virus
  • Are a resident or worker in a setting that has a COVID-19 outbreak
  • Are part of an at-risk setting such as a long-term care or other congregate setting
  • Do not need to see a doctor

No referrals are needed. Please note, however, we are not testing children under the age of 2 at either testing centre site.

COVID-19 symptoms include:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any new or worsening:
    • Cough, shortness of breath
    • Sore throat or hoarse voice
    • Runny nose or sneezing, nasal congestion
    • Loss of taste or smell
    • Nausea and vomiting, or diarrhea, or abdominal pain
    • Flu-like illness
    • Pink eye/redness of eye(s)

Patients who are tested will be advised to self-isolate at home for 14 days. Patients who are tested will also receive a handout on how to self-isolate and how to access test results. If you'd like to fill out our screening form ahead of your visit, you are welcome to download a copy to print and complete at home then hand in once you arrive for testing.

About Your COVID-19 Test Results

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There are a number of ways to receive your COVID-19 test results if you were tested at an Osler COVID-19 Testing Centre. Select the option that works best for you:

  • Online
  • By phone
    • Osler’s Health Information Department
      Email: roi@williamoslerhs.ca
      Phone: (905) 494-2120 ext. 58864
      Monday to Friday, 8:00 a.m. - 4:00 p.m.
      Please note that messages left with our confidential voicemail box will be returned within four (4) business days. You will be required to email two (2) pieces of government-issued photo identification as well as complete Osler’s consent to release form which will need to be signed, dated and witnessed prior to receiving your results.
    • Public Health will notify you by phone for positive results
    • Your family doctor will receive your results. Please contact your family doctor via phone.

When can I get my results from Public Health?

Your test results will be available online on the Ministry of Health's online portal.

For Peel Region residents, Peel Public Health will contact those who test positive within five (5) to seven (7) days of testing. Case managers will attempt to contact you using the telephone number you provided at the time of testing. Those with negative results will only be contacted if the lab completing the test does not have ability to upload the results to the Ministry of Health’s online portal. In this case, negative results will be sent by mail.

For Toronto residents, Toronto Public Health will call you within five (5) days from the time of swabbing if your results are positive. Those with negative results will not be contacted. If you have not received a phone call after five (5) days, you can get your results by calling the Toronto Public Health hotline at (416) 338-7600.

How do I access my test results online through MyChart?

If you were tested at an Osler COVID-19 Testing Centre and you have an existing MyChart account or have recently signed-up for one by providing an Osler registration clerk with your email address, your results will be added to your account. Click on “Clinical Record” under the main menu, then click on “Clinical Notes.” Your results should appear there approximately five (5) days after your test.

MyChart also includes additional information about what you should do while you are waiting for your results and what actions to take based on the nature of your results.

How do I access my test results through Osler’s Health Information Department?

You can email Osler’s Health Information Department at roi@williamoslerhs.ca or call 905 494-2120 ext. 58864 from Monday to Friday from 8:00 a.m. – 4:00 p.m. to request a copy of your results.

Please note that messages left with our confidential voicemail box will be returned within four (4) business days. You will be required to email two (2) pieces of government-issued photo identification as well as complete Osler’s consent to release form which will need to be signed, dated and witnessed prior to receiving your results.

The result I received from public health is different from the one I received from Osler. What do I do?

If there is, by chance, a difference between the results you see on MyChart and the results provided by Public Health, please contact your Family Doctor.

I am waiting for my test results. What should I do?

If you do not have any symptoms or no known exposure to COVID-19, then you do not need to self-isolate.

If you are experiencing symptoms, then you should remain in self isolation. Those you live with should also be in self-isolation to help ensure everyone’s safety. For more information, download a copy of our patient brochure.

I have a negative result. What should I do?

If your test results are negative, that means you do not have the virus. If you do not have any symptoms or no known exposure to COVID-19, then you do not need to self-isolate.

If you are experiencing symptoms, then you should continue to self-isolate for 14 days from the onset of those symptoms. Following the self-isolation period, it is strongly recommended that you continue social distancing, handwashing, and self-monitoring your symptoms. For more information, download a copy of our patient brochure.

I have a positive test result. What should I do?

Once you are aware that you have tested positive for the COVID-19, you should remain in self-isolation. You must remain indoors.

Public Health will call you at home over coming days to check up on you. The Public Health nurse will ask you about your symptoms. Public Health will only arrange for repeat nasal swabs to be done if you are a health care professional to see if you are still carrying the virus. You will be provided with surgical masks for travel to and from the testing centre. For more information, download a copy of our patient brochure.

General Testing Centre Information

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Is there a charge to be tested if I do not have OHIP coverage or if I do not have health insurance?

No. The Ministry of Health announced Ontario is waiving the three-month waiting period for OHIP coverage to ensure that anyone in need of care can receive it. The province will also cover the cost of COVID-19 services for uninsured people who do not meet the criteria for OHIP coverage.

What will happen at COVID-19 Testing Centres?

Patients will undergo a nasal swab and receive direction from the care team regarding next steps in their care, based on their possible symptoms.

Who is working in Osler’s COVID-19 Testing Centres?

Osler’s COVID-19 Testing Centres are staffed by Registered Nurses, Registration Clerks and Nurse Practitioners.

Will the testing centres issue absence notes for employment purposes?

No. The testing centre has been established strictly to assess patients for COVID-19. Notes for employment or other purposes will not be provided by physicians or other clinical staff.

How do the drive-thru testing centres work?

Patients will remain in their vehicle for the duration of their screening and assessment. Patients will be directed to drive toward the testing area where a nasal swab will be taken. The testing centre includes plenty of signage and staff are available to direct patients. Patients who are tested will be advised to remain in self-isolation while awaiting their test results to help ensure everyone’s safety. They will receive a “how to self-isolate” handout upon leaving.

Why are the testing centres drive-thru?

An outdoor, drive-thru approach to COVID-19 assessment allows for safe, confidential and more convenient and expanded access for patients who need to be tested. Patients do not need to leave their cars to be assessed and tested. A drive-thru approach also helps to further protect the health and safety of hospital staff working at the centre.

How will traffic flow be supported at the drive-thru testing centres?

Security will be onsite to help regulate the flow of cars and minimize any traffic congestion.

Do the testing centres accept "walk-ins"?

Yes, we do accept walk-ins on site. There is a separate area where visitors will receive a mask and can get swabbed.

Do the testing centres accept “drive-ins”, “walk-ins” or patients without a referral?

Yes.

Will a family member or friend be allowed to accompany patients to the testing centres?

Since patients remain in their vehicle for the duration of their assessment, visitors are permitted to remain with them inside the vehicle. Just a reminder, to help reduce the spread of COVID-19, visitors should wear a mask and practice physical distancing, which may not be achievable in a car.

Will patients have to wear a mask if they visit a testing centre?

The safety of all patients, families, staff and physicians remains a top priority at Osler, not just in response to COVID-19, but at all times. For patients visiting the testing centre in their car, given they remain in their car for the duration of their assessment, they will not need to be provided a mask, however you are welcome to wear your own. For any patients without a car walking into the testing centre, they will be provided with a mask.

Is it safe to have a COVID-19 Testing Centre outside of a hospital setting?

Yes. The testing centre does not pose a risk of COVID-19 exposure to residents in the surrounding area. COVID-19 is not an airborne disease and evidence shows that it is transmitted via droplets during close, unprotected contact with another person (e.g. when someone sneezes or coughs).

This COVID-19 Testing Centre meets all Ministry of Health standards and protocols and is of critical importance to helping prevent and minimize the risk for community spread of the disease through early detection and appropriate care plans.

 

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