COVID-19, Cold and Flu Clinic

Osler is committed to meeting the evolving health care needs of the community. Osler’s COVID-19, Cold and Flu Clinic located at the Peel Memorial Centre for Integrated Health and Wellness, makes testing, assessment and care more accessible for people who develop moderate symptoms common to COVID-19, the flu or a cold and need to see a doctor.

The Clinic provides an additional option for timely access to care outside of the Emergency Department. However, if the symptoms are severe, a visit to the Emergency Department is the best option.

COVID-19, Cold and Flu Clinic
Peel Memorial Centre for Integrated Health and Wellness
20 Lynch Street, Brampton

Hours
8:00 a.m. – 9:00 p.m.
Seven days a week

What is the difference between the COVID-19, Cold and Flu Clinic and Osler’s Drive-Thru COVID-19 Testing Centres?

Patients who have mild flu-like symptoms and do not need to see a physician can receive a COVID-19 test at Osler’s COVID-19 Testing Centres. No referrals are needed but you are required to make an appointment. Visit an Osler COVID-19 Testing Centre to make an appointment.

Patients who have moderate flu-like symptoms can receive a COVID-19 test, undergo a medical assessment by a physician and receive next steps regarding their care, based on their symptoms at Osler’s COVID-19, Cold and Flu Clinic.

How should I choose when to go to a Drive-Thru COVID-19 Testing Centre vs. the COVID-19, Cold and Flu Clinic?

If you have symptoms OR if you are not showing symptoms but meet any of the following criteria below, book an appointment at one of Osler’s Drive-Thru COVID-19 Testing Centres:

  • Your public health unit or the COVID Alert app notifies you that you have been exposed to a confirmed case of the virus
  • Live or work in a setting that is currently experiencing a COVID-19 outbreak
  • Live or work in an at-risk setting such as a long-term care home, homeless shelter or other congregate setting
  • Will be visiting a long-term care home
  • Are an approved Osler care partner
  • Are eligible for testing as part of a targeted testing initiative as confirmed by the Ministry of Health or Ministry of Long-Term Care
  • Are an international student that has passed the 14 day quarantine period
  • Are a farm worker
  • Are a member of an Indigenous community
  • Require a test for travel

The staff will administer the COVID-19 test, let you know how to access the results, and provide you with any follow-up information you need. No referrals are needed. Please note children under the age of two are not tested at Testing Centres.

Groups of people who are eligible for testing at testing centres regardless of their symptoms, may change from time to time. You should confirm your eligibility for a COVID-19 test with your health care provider before seeking testing.

If you have any of the following moderate symptoms and need to see a doctor, you should go to the COVID-19, Cold and Flu Clinic at Peel Memorial:

  • Fever (temperature of 37.8 degrees °C or above) that’s not caused from a known infection or illness
  • Any worsening:
    • Cough, shortness of breath
    • Sore throat or hoarse voice
    • Runny nose or sneezing, nasal congestion
    • Loss of taste or smell
    • Nausea and vomiting, or diarrhea, or abdominal pain
    • Flu-like illness
    • Pink eye/redness of eye(s)

No referrals or appointments are needed. COVID-19, Cold and Flu Clinic patients should be six months of age or older. Patients who are younger than six months of age can receive COVID-19 testing and care at Osler’s Emergency Departments.

What if I’m not sure whether to go to a COVID-19, Cold and Flu Clinic, a Drive-Thru COVID-19 Testing Centre, or an Emergency Department?

Please contact your family doctor or Telehealth Ontario (1-866-797-0000) for advice about which option would be best for you. If you feel your symptoms are severe, don’t hesitate to go to the nearest Emergency Department or call 911.

When should I get my child tested?

Children are eligible for testing when they fulfill the following symptoms:

  • Are recommended for testing by the local public health unit
  • Are exhibiting new/worsening symptoms of:
    • Fever and/or chills
    • Cough
    • Shortness of breath
    • Decrease or loss of smell or taste
  • Exhibiting two or more of the following new/worsening symptoms:
    • Sore throat
    • Runny/Stuffy nose
    • Headache
    • Nausea/Vomiting/Diarrhea
    • Fatigue, lethargy, muscle aches or malaise

I do not have symptoms and want to be tested for COVID-19. Where should I go?

The Ontario Government has updated the testing guidelines for COVID-19 Testing Centres across the province. Testing will only be available to those who meet the criteria. To learn more about the criteria, please visit the Ontario Government’s website. Not sure if you meet the eligibility criteria for COVID-19 testing? Complete this self-assessment.

It’s important that you continue to follow public health measures, including wearing a face covering, washing your hands frequently and maintaining physical distance from people outside your household or social circle.

Is it safe for me to come to the COVID-19, Cold and Flu Clinic?

The COVID-19, Cold and Flu Clinic at Peel Memorial is located in a self-contained area of the facility and does not impact other outpatient services at the site. Patients who are visiting the Clinic will not have access to other areas of the building.

The staff and physicians at our COVID-19, Cold and Flu Clinic follow all of the appropriate Infection Prevention and Control practices to ensure your safety. Osler enacts enhanced regular cleaning practices and restricts visitors to the Clinic.

Everyone entering the facility will be given a mask to wear. Depending on volumes of patients and a patient’s symptoms, you may be asked to wait in your car until a nurse/physician is available to see you.

Will a family member or friend be allowed to accompany patients to the COVID-19, Cold and Flu Clinic?

Beyond patients attending the Clinic, only an adult accompanying a child who is a patient, a frail elderly person, a person with a disability or anyone acting as an interpreter will be allowed inside the Clinic to further enhance the safety of patients, staff and the community.

Will the COVID-19, Cold and Flu Clinic accept patients without a health card or who are uninsured?

Yes. Anyone in need of care at a COVID-19, Flu and Cold Clinic can receive it. People are being asked to bring their Ontario Health Card if they have one.

Will the Urgent Care Centre re-open?

At this time, the Urgent Care Centre (UCC) at Peel Memorial remains temporarily closed. Osler has developed a comprehensive plan in preparation for the upcoming flu and cold season and any future waves of COVID-19. To ensure the community has access to the services needed in the time ahead, Osler has opened a COVID-19, Cold and Flu Clinic in the UCC space to support its efforts to fight COVID-19 and also provide care for those who may have the seasonal flu and cold.

Clinic and patient needs will be monitored regularly – including the Emergency Department at Brampton Civic Hospital – to help inform any re-opening plans.

Osler’s Emergency Departments remain open 24/7 and can provide emergency care to patients. If you have severe chest pain, stroke symptoms, or you are uncertain, always CALL 911 or go to your nearest Emergency Department.

 

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