Close Alert Banner
Skip to Content
FoundationCW OHT

Text Resize

Colour Contrast

Accessible formats and communication supports are available, please contact accessiblefeedbacksupport@williamoslerhs.ca

View Our Accessibility Plan

CareersMyChartBuild OslerContact Us

William Osler Healthcare Systems Logo William Osler Healthcare Systems Logo

Contact Us
  • Visiting Us
    • A-Z Services
    • Accessibility, Equity and Inclusion
    • Contact Us
    • COVID-19 Information
    • Directions and Parking
    • Emergency and Urgent Care
    • Ethics
    • Find a Doctor or Service
    • Hospital Amenities
    • Osler Appointment App
    • Patient Experience and Feedback
    • Patient Privacy and Safety
    • Paying Your Bill
    • Send Greeting Cards
    • Spiritual Health Therapy
    • Staying With Us
  • Areas of Care
    • Cancer Care
    • Cardiac Care
    • Critical Care
    • Diabetes Care
    • Diagnostic Imaging
    • Emergency and Urgent Care
    • Endoscopy Services
    • Find a Doctor or Service
    • General Medicine
    • Infectious Diseases
    • Kidney Care
    • Laboratories
    • Mental Health and Addictions
    • Neurology
    • Outpatient Services
    • Palliative Care
    • Reactivation Care
    • Rehabilitation Services
    • Respiratory Therapy
    • Seniors' Care
    • Surgical Services
    • Virtual Care
    • Women's and Children's Services
  • For Professionals
    • Careers
    • Central West Ontario Health Team
    • Directions and Parking
    • Education
    • Find a Doctor or Service
    • Partners and Networks
    • Physician Opportunities
  • Research and Outreach
    • Education
    • Global Health
    • Research Services
  • Who We Are
    • Accessibility, Equity and Inclusion
    • Best Practice Spotlight Organization
    • Board of Directors
    • Build Osler
    • Business Development and Partnership Opportunities
    • Care Quality and Governance
    • Careers
    • Contact Us
    • Directions and Parking
    • Get Involved
    • Latest News
    • Leadership Team
    • Patient Privacy and Safety
    • Volunteer
Exterior shot of Brampton Civic
HomeVisiting UsPatient Privacy and SafetyHealth Records

Health Records

  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email

Protecting your health records

We collect and store the personal health information of registered Osler patients. This information is used by health care professionals to help provide the best possible care. We are committed to confidentiality and only authorized people can access personal health information.

How do I get a copy of my Osler health record?

You must complete a consent to disclose, transmit, access or examine personal health information form.

This consent must:

  • be directed to William Osler Health System
  • be signed, witnessed and dated
  • specify which visit and clinical information is being requested
  • specify to whom the information is being released
  • be accompanied by government-issued photo identification and the prepayment fee, if required

Is there a fee to get a copy of my Osler health record?

There is no fee to give your record to physicians or other health care facilities for the purpose of your care. For other purposes, fees may apply:

ServiceStandard fee

Basic search and copies of 1 - 20 pages

$30.00

Additional charge per page after 20 pages

$0.25

Date of Visit letter

$30.00

Time of Birth letter

$30.00

When will my request be completed?

We will process your request as soon as possible, within 30 days of receiving your completed information.

How do I request a correction to my Osler health record?

If you think your record of personal health information is inaccurate or incomplete, please fill out a request to correct personal health information.

How do I request a copy of a deceased patient's record?

The executor of the estate must complete a consent to disclose, transmit, access or examine personal health information form and produce a copy of the will. If no will exists, a Certificate of Appointment of Estate Trustee is required.

How do I get a Birth Certificate?

Hospitals do not issue Birth Certificates. However, we will provide a proof of birth letter on request. To request a proof of birth, complete a consent to disclose, transmit, access or examine personal health information form. A fee, as shown in the hospital's fee schedule, applies.

For a copy of your Birth Certificate, contact the Office of the Registrar General at 1-800-461-2156.

How do I get a Death Certificate?

Hospitals do not issue Death Certificates. Please contact the Office of the Registrar General at 1-800-461-2156.

Check out our Privacy Policy to learn more about how we handle your confidential information.

Release of Information
William Osler Health System
2100 Bovaird Drive
Brampton, ON L6R 3J7

Tel: 905-494-2120 x 58864
Email: roi@williamoslerhs.ca

Visiting Us
    • A-Z Services
    • Accessibility, Equity and Inclusion
    • Contact Us
      Toggle Section Contact Us Menu
      • Provide Feedback
      • Send Greeting Cards
    • COVID-19 Information
      Toggle Section COVID-19 Information Menu
      • Visiting Hours
    • Directions and Parking
      Toggle Section Directions and Parking Menu
      • Brampton Civic Hospital
      • Etobicoke General Hospital
      • Peel Memorial Centre for Integrated Health and Wellness
      • Reactivation Care Centre
      • Withdrawal Management Centre
    • Emergency and Urgent Care
    • Ethics
      Toggle Section Ethics Menu
      • Ethics Internship Program and Practicum Students
      • Help Making Health Care Decisions
      • Medical Assistance in Dying
    • Find a Doctor or Service
    • Hospital Amenities
    • Osler Appointment App
    • Patient Experience and Feedback
      Toggle Section Patient Experience and Feedback Menu
      • Patient and Family Advisory Council
      • Patient Family Advisors
    • Patient Privacy and Safety
      Toggle Section Patient Privacy and Safety Menu
      • Freedom of Information
      • Health Records
      • HINP/ESP Statement of Information Practices
      • MyChart
      • Protecting Your Privacy
      • Safety at Osler
    • Paying Your Bill
      Toggle Section Paying Your Bill Menu
      • Ambulance Services
      • Pay Online
      • Room Options
    • Send Greeting Cards
    • Spiritual Health Therapy
    • Staying With Us
      Toggle Section Staying With Us Menu
      • Admitting Process
      • Patient Meals
      • Preparing for Discharge
      • Room Options
      • Visiting Hours

Contact Us

Subscribe to this Page

William Osler Health System logo with Accreditation Canada seal

Brampton Civic
Hospital

2100 Bovaird Drive East,
Brampton, ON L6R 3J7
Phone: 905-494-2120
More Information

Etobicoke General
Hospital

101 Humber College Boulevard,
Etobicoke, ON M9V 1R8
Phone: 416-747-3400
More Information

Peel Memorial Centre for
Integrated Health and Wellness

20 Lynch Street,
Brampton, ON L6W 2Z8
Phone: 905-494-2120
More Information

Reactivation Care
Centre

200 Church Street,
Etobicoke, ON M9N 1N8
Phone: 416-243-4390
More Information

Withdrawal Management
Centre

135 McLaughlin Road South,
Brampton, ON L6Y 2C8
Phone: 905-456-3500
More Information

View our Facebook Page View our Instagram Page View our LinkedIn Page View our Twitter Page View our YouTube Page
Contact UsEmployee OrientationPrivacyRemote AccessSitemapTerms of UseVicNetWebsite Feedback

© Copyright 2021 William Osler Health System

Designed by eSolutionsGroup

I Want To...

Pay Bill OnlineProvide Feedback
Find icon

Find

  • COVID-19 Information
  • Diagnostic Imaging
  • Directions and Parking
  • Emergency and Urgent Care
  • Emergency Department Wait Times
  • Find a Doctor or Service
  • Health Records
  • Labour and Delivery
  • Mental Health and Addictions
  • MyChart
  • Paying Your Bill
  • Preparing for Surgery
  • Send Greeting Cards
  • Virtual Urgent Care
Get Involved icon

Get Involved

  • Careers
  • Donate to Osler Foundation
  • Patient and Family Advisory Council
  • Volunteer
Learn icon

Learn

  • Global Health
  • Latest News
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.