Hospital Amenities

Information desk

Location: main lobby

Our friendly volunteers are ready to assist you. They can:

• Provide information on visiting hours
• help you find a patient's room number
• give directions
• answer parking questions
• help with taxis and public transportation

and much more.

Bank machine (ATM)

For your convenience, a bank machine is located in the main lobby.

Meals and snacks

Cafeteria

Location: main level, south building

• The cafeteria offers a wide range of meal and snack options
• Open 7:00 a.m. - 4:30 p.m. on weekdays (closed on weekends and holidays)

Tim Hortons kiosks

Location: All three kiosks are on the main level

North building, Entrance B:

• Hot and cold beverages and pastries only
• Open 8:00 a.m. - 3:00 p.m. on weekdays (closed on weekends and holidays)

Emergency Department:

• Hot and cold beverages and pastries only
• Open 7:30 a.m. - 5:00 p.m. on weekdays (closed on weekends and holidays)

Cafeteria:

• Full range of beverages, pastries, sandwiches and wraps, soups
• Open 7:00 a.m. - 9:00 p.m. on weekdays (closed on weekends and holidays)

Gift shop

Location: main level
Phone: 905-494-2120 ext. 50452

Operated by William Osler Health System's Volunteer Association, the gift shop offers:

• flowers
• balloons
• gifts
• cards
• books
• infant clothing and gifts
• personal care items
• women's jewellery and clothing
• home décor items

Payment can be made by cash, Visa, Mastercard, AMEX or Interac.

Open weekdays 10:00 a.m. - 3:30 p.m.

Convenience store

Location: close to the main lobby
Phone: 905-494-2120 ext. 51041

The convenience store offers snacks, cold drinks, balloons, baby items, gift baskets, clothing, plush, purses, ice cream and other items.

Open weekdays 9:00 a.m. – 8:00 p.m.; Saturdays 10:00 a.m. - 4:00 p.m.; Sundays 11:00 a.m. – 3:00 p.m.

Rexall Pharmacy

Location: near the Auditorium in the south building
Phone: 905-790-6308

The pharmacy offers:

• prescription services
• medications
• health advice
• toiletries
• aids to daily living

and other items.

Open weekdays 8:00 a.m. - 8:00 p.m.; weekends 11:00 a.m. - 6:00 p.m.

Staxi chairs

Location: near the main elevators and entrances

These wheelchairs help transport patients with reduced mobility. You will need $1.00 to remove a chair from the ‘Staxi stand' and your money will be refunded when the chair is returned. Please note these chairs can only be used by patients who have someone to push them.

Wheelchair-accessible washrooms

Several wheelchair-accessible washrooms are located on the main level of the hospital for visitor and outpatient use.

Information desk

Location: atrium

Our friendly volunteers are ready to assist you. They can:

• Provide information on visiting hours
• help you find a patient's room number
• give directions
• answer parking questions
• help with taxis and public transportation

and much more.

Bank machine (ATM)

For your convenience, a bank machine is located in the atrium.

Meals and snacks

Café

Location: main level, near atrium

• The Grill: open 7:30 a.m. – 10:30 a.m., 11:30 a.m. – 5:00 p.m. on weekdays (closed weekends and holidays)
• Culinary, salad bar (temporarily closed) and Subway sandwich stations: open 11:30 a.m. – 5:00 p.m. on weekdays (closed weekends and holidays)
• Starbucks: open 7:30 a.m. - 4:00 p.m. on weekdays (closed weekends and holidays)

Tim Hortons kiosk

Location: main level, just past the lobby elevators

• Coffee and express meal alternatives
• Open 24 hours, seven days a week

Gift shop

Location: atrium
Phone: 416-494-2120 ext. 33479

Operated by William Osler Health System's Volunteer Association, the gift shop offers:

• flowers
• balloons
• gifts
• cards
• books
• infant clothing and gifts
• personal care items
• women's jewellery and clothing
• home décor items

Payment can be made by cash, Visa, Mastercard or Interac.

Open weekdays 9:00 a.m. – 7:00 p.m.

Convenience store

Location: main level near the east tower elevators 

The convenience store offers magazines, newspapers, snacks, cold drinks and other items.

Open weekdays 8:00 a.m. – 12:00 a.m.; weekends 9:00 a.m. - 9:00 p.m.

Etobicoke General Hospital Centre Pharmacy

Location: Etobicoke Wellness Centre, main level
Phone: 416-743-0404

The pharmacy offers:

• medications
• MedsCheck appointments to review prescriptions with a pharmacist
• free prescription delivery
• basic home health care supplies
• mobility aids for rent (walkers, scooters, wheelchairs)

and other items.

Open weekdays 9:00 a.m. – 5:30 p.m.; Saturdays 10:00 a.m. – 2:00 p.m.

Staxi chairs

Locations:

• Emergency Department
• atrium

These wheelchairs help transport patients with reduced mobility. You will need $1.00 to remove a chair from the ‘Staxi stand' and your money will be refunded when the chair is returned. Please note these chairs can only be used by patients who have someone to push them.

Wheelchair-accessible washrooms

Wheelchair-accessible washrooms for visitors and outpatients are located on the main level of the hospital:

• in the atrium area, and
• just opposite the Tim Horton's “On the Go” kiosk

Information desk

Location: main atrium

Our friendly volunteers are ready to assist you. They can:

• Provide information on operating hours
• give directions
• answer parking questions
• help with taxis and public transportation

and much more.

Bank machine (ATM)

For your convenience, a bank machine is located in the front hallway, near the atrium.

Meals and snacks

Cafeteria

Location: main level

• The cafeteria offers a selection of soup, meal and snack options
• Open 7:00 a.m. - 11:00 p.m. seven days a week

Coffee kiosk

Location: main level, in the cafeteria

• Starbucks coffee beverages and a selection of baked goods

Gift shop

Location: main level
Phone: 905-494-2120 ext. 29436

Operated by William Osler Health System's Volunteer Association, the gift shop offers:

• balloons
• gifts
• cards
• books
• infant clothing and gifts
• personal care items
• women's jewellery and clothing
• home décor items

Payment can be made by cash, Visa, Mastercard, AMEX or Interac.

Open weekdays 10:00 a.m. - 6:00 p.m.

Staxi chairs

Location:

• atrium
• Level 1 of parking garage

These wheelchairs help transport patients with reduced mobility. You will need $1.00 to remove a chair from the ‘Staxi stand' and your money will be refunded when the chair is returned. Please note these chairs can only be used by patients who have someone to push them.

Wheelchair-accessible washrooms

Wheelchair-accessible washrooms are available and well-marked for your convenience.