Brampton Civic

Information Desk

Location: main lobby
Our friendly hospital volunteers are ready to assist you. They can provide information on visiting hours, help you find a patient’s room number, provide directions, answer questions about parking, taxi and public transportation, and much more.

Bank Machine (ATM)

Location: main lobby 

Meals and snacks

Cafeteria

Options: a wide range of meal and snack options
Location: main floor, south building
Hours: 7:00 a.m. - 7:00 p.m. on weekdays only (closed on weekends and holidays)
***current hours due to COVID-19: 8:00 a.m. - 2:00 p.m.***

Tim Horton’s kiosks

Locations: all on main level

  • North building, Entrance B. Hot and cold beverages and pastries only.
  • Hours: 8:00 a.m. - 3:00 p.m. (temporarily closed(
  • Emergency Department. Hot and cold beverages and pastries only.
    Hours: 24 hours/every day (temporarily closed)
  • Cafeteria. Full range of beverages, pastries, sandwiches and wraps, soups. 
    Hours: 7:00 a.m. - 9:00 p.m.

Gift Shop

Operated by William Osler Health System Volunteer Association
Location: main level
Flowers, balloons, gifts, cards, books, infant clothing and gifts, personal care items, women's jewellery and clothing, and home décor items. Payment can be made by cash, Visa, Mastercard, AMEX or Interac.
Hours:  weekdays 9:00 a.m. - 8:00 p.m.; weekends 11:00 a.m. – 5:00 p.m.
**currently operating with reduced hours: Monday – Friday 10:00 a.m. - 3:30 p.m.**  
Contact:  905-494-2120 ext. 50452

Convenience Store 

Location: close to the main lobby
Magazines, newspapers, snacks, cold drinks.
Hours:  weekdays 8:30 a.m. – 8:00 p.m.;  weekends 10:00 a.m. – 6:00 p.m.
Contact: 905-494-2120 ext. 51041

Rexall Pharmacy

Location: near the auditorium in the south building. 
Prescriptions, medications, health advice, toiletries and aids to daily living.
Hours:  weekdays 8:00 a.m. - 8:00 p.m.; weekends 11:00 a.m. - 6:00 p.m.
Contact: 905-790-6308 Fax: 905-790-8289
Email: 6938general@rexall.ca

Staxi Chairs

Located near the main hospital entrances, these wheelchairs are intended for transporting patients with reduced mobility. A $1.00 is required to remove a chair from the ‘Staxi stand’ and will be refunded when the chair is returned. These chairs can only be used by patients who have someone to push them.  

Wheelchair Accessible Washrooms

Several wheelchair accessible washrooms for visitors and outpatients are located on the main floor of the hospital.

Etobicoke General

Information Desk

Location: atrium
Our friendly hospital volunteers are ready to assist you. They can provide information on visiting hours, help you find a patient’s room number, provide directions, answer questions about parking, taxi and public transportation, and much more.

Bank Machine (ATM)

Location: atrium

Meals and Snacks

Café

Options: The Grill: open 7:30 a.m. – 10:30 a.m., 11:30 a.m. – 5:00 p.m.
The Culinary, Salad Bar (temporarily closed) and Subway stations: open 11:30 a.m. – 5:00 p.m. 
Starbucks (temporarily closed): open 7:30 a.m. – 6:30 p.m.
Note: the Café is closed Saturdays, Sundays and holidays

Tim Hortons “On the Go” kiosk

Options: coffee and express meal alternatives 
Location: main level of the hospital, just past the lobby elevators
Hours: open 24 hours/every day

Gift Shop

Operated by William Osler Health System Volunteer Association
Location: atrium
Flowers, balloons, gifts, cards, books, infant clothing and gifts, personal care items, women's jewellery and clothing, and home décor items. Payment can be made by cash, Visa, Mastercard or Interac.
Hours:  weekdays 9:00 a.m. – 8:00 p.m.; weekends 12:00 a.m. – 6:00 p.m.  
Contact:  416-494-2120 ext. 33479

Wheelchair Accessible Washrooms

Wheelchair accessible washrooms for visitors and outpatients are on the main floor of the hospital in both the atrium area and just opposite Tim Hortons “On the Go” kiosk.

 

Related Information

Resource Center

Helpful links to the most useful lists and forms for health professionals.

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