Addictions Services

Withdrawal Management Centre

The Withdrawal Management Centre offers safe, non-medical and short-term residential services for people 16+ years of age who are:

• intoxicated
• in withdrawal
• in a crisis related to alcohol, drugs or gambling

You can also access the Withdrawal Management Centre while you are waiting for addiction treatment. Services include:

• support and monitoring through withdrawal
• assessment, education and counselling
• referrals to other services that can help
• nurse practitioner services
• access to various 12-step meetings
• methadone and suboxone delivered onsite by prescription
• addiction crisis support over the phone

Services are available in languages other than English. Interpretation services are also available.

Referrals

You can refer yourself to this program. You do not need a doctor's referral.

Location

Withdrawal Management Centre
135 McLaughlin Road South, Brampton

Phone: 905-456-3500 or 905-494-2120 ext. 22584

Hours: 24 hours a day, seven days a week

Access addiction counselling

People 16+ years of age can engage in individual counselling and/or group programs, setting their own goals and progressing at a pace that works for them.

Our programming focuses on:

• Understanding the behaviours associated with substance use and problem gambling
• Learning strategies to manage cravings and triggers and more
• Developing skills to cope with stress and mental health symptoms

Whether someone is working toward harm reduction or abstinence, we offer a supportive, non-judgmental environment to explore change. Individual and group counselling are free of charge, with low or no wait times.

Referrals

You can refer yourself to this program. You do not need a doctor's referral.

Locations

Peel Memorial
20 Lynch Street, Brampton

Etobicoke General
101 Humber College Boulevard, Etobicoke

Withdrawal Management Centre
135 McLaughlin Road South, Brampton

General inquiries and clinical intake: 905-494-2120 ext. 29385

Hours: Services are available Monday to Friday. Hours may vary by location – please call us at 905-494-2120 ext. 29385 for more program-specific information. Virtual services are also available.

Program information

Addiction Services offer a wide range of evidence-based programs to support individuals in their recovery journey. Our services are available in both virtual and in-person formats, with day and evening options.

Core group programs

• Recovery fundamentals: A nine-week open-admission group focused on understanding the foundations of addiction. Topics include cravings and triggers, the impact of addiction on the brain, mental health and more.
• Structured relapse prevention: A nine-week open-admission group that builds on foundational knowledge and introduces practical skills for managing recovery.
• Intensive day addiction treatment: A four-week intensive daytime program that covers all core topics related to addiction, providing a comprehensive approach to recovery.
• Family and friends group: Family and friends who have loved ones with concerns of substance use and gambling are encouraged to seek their own support. Both peer support and educational groups, along with individual counselling are offered. Your loved one does not need to be in our programming to attend.

Specialized groups

• Wellness skills for concurrent disorders: Skills-based support for individuals managing both mental health and substance use concerns.
• Trauma skills for addictions: A trauma-informed group focused on developing coping strategies and understanding the connection between trauma and substance use.
• Mindfulness-based relapse prevention: Combines mindfulness practices with relapse prevention techniques to support ongoing recovery.

Workshops (ongoing and rotating)

We offer a variety of workshops on topics such as:

• sleep hygiene;
• problem gambling;
• self-compassion;
• dialectical behavior therapy skills for addiction;
• and many more.

Other programming

• Auricular acupuncture: A weekly drop-in group offering ear acupuncture to support relaxation, detox and emotional balance.
• Residential treatment support: Assistance with selecting and applying to residential programs, with counselling support throughout the process.
• Youth addiction counselling: Specialized counselling for transitional aged youth 16-24 years of age.
• Addiction medicine: Referral-based access to an addiction physician for anti-craving medications, opioid agonist therapy and other medical support.
• Psychiatry: Access to specialized addiction psychiatry through referral.

All programs are client-centered, allowing participants to choose their goals and move at their own pace. Whether you're just beginning or looking to strengthen long-term recovery, we’re here to support your journey.

Do I have to pay for services?

No. All our programs are available to you free of charge. They are funded by the Ministry of Health.

Do I have to stop using all substances to access these services?

No. We support both abstinence and harm reduction approaches. However, please note:

• for addiction counselling, we ask that you do not use any substance 24 hours prior to your appointment
• no substances are permitted on Withdrawal Management Centre property

Who are addiction counselling services staff?

Our addiction counselling services staff are skilled professionals with both educational qualifications and clinical experience. All are in good standing with their provincial regulatory bodies, such as the College of Registered Psychotherapists of Ontario and/or the Ontario College of Social Workers and Social Service Workers.

What if I want to stop counselling?

You have the right to stop counselling anytime. Your decision will not affect any programs or services you may receive in the future.

I was told I need an assessment. What does this mean?

Your counsellor will begin an initial assessment during your first session. This includes the development of a treatment plan. If you are interested in residential treatment, you will usually require a more in-depth assessment. This can be discussed in more detail with your counsellor.

Helpful contacts and resources

24-7 Crisis Support Peel
905-278-9036

Toronto Distress Line
416-408-4357

Peel Region Distress Line
905-278-7208

Spectra Help Line (multilingual)
905-459-7777

Alcoholics Anonymous
416-487-5591

Cocaine Anonymous
1-866-622-4636

Narcotics Anonymous
1-888-811-3887

Gamblers Anonymous
416-366-7613

Al-Anon
1-888-425-2666