At Osler, we are committed to doing our very best – and then to doing even better.
One way we demonstrate this commitment is through our annual Quality Improvement Plan (QIP). This key document outlines the specific things we will focus on over the coming year to improve our care and services.
The QIP consists of:
- an overview of our QIP
- our improvement targets and initiatives
Read Osler's 2022 QIP narrative and workplan to learn more about how we’re working to serve you better.
Osler’s 2022 quality indicator goals are:
| Workplace violence incidents - decrease by 5% | Medication reconciliation upon leaving hospital - increase by 3% | Leaving hospital, did you receive enough information? Yes, completely - decrease by 3% | Time to inpatient bed - decrease by 3% |
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We will focus on developing and implementing interventions to reduce workplace violence and create a safe and healthy workplace environment for all. |
We will review and document our patients’ medication history before they leave our hospital to ensure all medications are safely prescribed. |
We will empower patients with information so they know what to do if worried about their condition after leaving the hospital. |
We will streamline processes and implement innovative ways to reduce wait time and enhance the patient experience through more timely and efficient transitions. |
