Close Alert Banner
Skip to Content
CW OHTFoundation

Text Resize

Colour Contrast

Accessible formats and communication supports are available, please contact healthjustice@williamoslerhs.ca

View Our Accessibility Plan

CareersContact UsMyChartResearch

William Osler Healthcare Systems Logo William Osler Healthcare Systems Logo

Contact Us
  • Visiting Us
    • A-Z Services
    • Accessibility, Equity and Inclusion
    • Appointment Reminders
    • Contact Us
    • Directions and Parking
    • Emergency and Urgent Care
    • Ethics
    • Find a Doctor or Service
    • Hospital Amenities
    • Patient Experience and Feedback
    • Patient Privacy and Safety
    • Paying Your Bill
    • Send Greeting Cards
    • Spiritual Health Therapy
    • Staying With Us
  • Areas of Care
    • Cancer Care
    • Cardiac Care
    • Critical Care
    • Diabetes Care
    • Diagnostic Imaging
    • Emergency and Urgent Care
    • Endoscopy Services
    • Find a Doctor or Service
    • General Medicine
    • Infectious Diseases
    • Kidney Care
    • Laboratory Services
    • Mental Health and Addictions
    • Neurology
    • Outpatient Services
    • Palliative Care
    • Reactivation Care
    • Rehabilitation Services
    • Respiratory Therapy
    • Seniors' Care
    • Surgical Services
    • Virtual Care
    • Women's and Children's Services
  • For Professionals
    • Careers
    • Central West Ontario Health Team
    • Directions and Parking
    • Education
    • Find a Doctor or Service
    • Partners and Networks
    • Physician Opportunities
    • School of Medicine
  • Research and Outreach
    • Education
    • Global Health
    • Osler Research Institute for Health Innovation
  • Who We Are
    • Accessibility, Equity and Inclusion
    • Best Practice Spotlight Organization
    • Board of Directors
    • Build Osler
    • Business Development and Partnership Opportunities
    • Care Quality and Governance
    • Careers
    • Contact Us
    • Directions and Parking
    • Get Involved
    • Latest News
    • Leadership Team
    • Patient Privacy and Safety
    • Volunteer
Nursing staff

New Brampton and area clinics provide faster help for low back pain

  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Open new window to share this page via LinkedIn LinkedIn
  • Email this page Email
Email icon Back to Search
Advanced Practice Provider, Chirayu Desai examines a patient at his clinic

A year ago, Maganbhai Patel was sitting in his living room in Brampton suffering from debilitating, chronic low back pain that was seriously hampering his ability to work and his overall quality of life. Today, the 70 year-old Brampton resident is pain-free and ready to return to work thanks to a referral to the new OHIP-funded Rapid Access Clinics (RACs) for Low Back Pain.

Launched in the fall of 2019 through a local health care partnership, the RACs for Low Back Pain provide people experiencing low back pain with fast access to specially-trained health care providers within four weeks of a referral from their family doctor or nurse practitioner. RACs in this region operate with the leadership of William Osler Health System (Osler) serving Brampton, North Etobicoke, Malton, West Woodbridge, Caledon, Orangeville, Shelburne, Bramalea and surrounding areas, and in partnership with Trillium Health Partners (THP) in Mississauga.

To be eligible, an individual must have been experiencing low back pain and/or low back-related leg pain for at least six weeks or up to 12 months, or be experiencing a new occurrence or worsening pain with the past year.

“I had tried several different treatments like physiotherapy, massage therapy and acupuncture, but the results never lasted,” says Patel, who was physically fit prior to the onset of his low back pain in February 2019. The Brampton resident had just completed a multi-day shift on an oil well in the Atlantic Ocean and suspects the stormy, -30C conditions and freezing rain were a contributing factor.

Given Patel’s age, his family doctor initially believed his back issues were due to arthritis, but the long-time yoga enthusiast wasn’t eager to start on pain killers, so he elected to try some other treatments. When those only provided temporary relief, he returned to see his family doctor who told him about the new RACs for Low Back Pain.

Less than four weeks following his doctor’s referral, Maganbhai was sitting in a clinic with Advanced Practice Provider, Chirayu Desai, who is contracted by Osler and trained through the provincial program, and which includes mentorship by spine surgeons at THP. Desai is among other health professionals, such as chiropractors and physiotherapists, who are trained to assess and manage patients at their own clinics in the community.

Prior to the introduction of the RACs, people living with low back pain could wait months to years to see a specialist for diagnosis and treatment. Considering that low back pain is recurrent and only five percent of people meet the criteria for surgery, the vast majority of people with low back pain can self-manage their pain through prescribed exercises and education.

“The low back pain experienced by the majority of people we assess can be self-managed through personalized treatment plans tailored to their specific needs,” says Desai. “By learning to self-manage their conditions, they can eliminate the frustration and cost that sometimes comes with receiving treatments that only provide short-term relief.”

The comprehensive assessment with the advanced practice provider usually takes about one hour, and includes a thorough medical history and physical examination. A personalized self-management plan is created, specific exercises are prescribed, and education and community resources are provided.

“Chirayu was great,” says Patel. “He explained to me that my back issues were muscle-related and developed a six-week exercise plan for me. He had me go through each exercise with him so I knew how to do them, and gave me handouts to follow when doing the exercises in my home. I did the exercises three times a day for six weeks, and now I’m pain free!”

When necessary, the RACs advanced practice providers can escalate care of patients to an advanced practice lead at THP for further imaging, injections, or surgical triage.

That was the case for Jacynthe DeGuire who found herself in emergency surgery less than a month after first visiting a Low Back Pain RAC, after experiencing a herniated disc.

“The entire process went so quickly from the time I was first assessed in the RACs to my appointment at the hospital, to having an MRI and ending up in emergency surgery. I can’t say enough about how awesome the whole process was,” says DeGuire.

As for Maganbhai, with his back pain issues now behind him, he is looking forward to returning to work and reclaiming the active lifestyle he previously enjoyed.

“These clinics will help hundreds of people like me get back to the things we enjoy most in life. I’m so pleased with this entire experience.”

Learn more about our Rapid Access Clinics for low back pain, as well as hip and knee joint arthritis.

Email iconSubscribe

Who We Are
    • Accessibility, Equity and Inclusion
    • Best Practice Spotlight Organization
    • Board of Directors
      Toggle Section Board of Directors Menu
      • Community Representatives on Board Committees
      • Meet the Board of Directors
    • Build Osler
      Toggle Section Build Osler Menu
      • Build Brampton Civic
      • Build Peel Memorial
    • Business Development and Partnership Opportunities
    • Care Quality and Governance
      Toggle Section Care Quality and Governance Menu
      • Accessibility Plan
      • Annual Report
      • Clinical Priorities Plan
      • Leadership Team
      • Patient Safety Plan
      • Public Reporting
        Toggle Section Public Reporting Menu
        • Clostridium Difficile
        • Hand Hygiene Compliance
        • Hospital-Acquired Infections Rates and Trends
        • Methicillin Resistant Staphylococcus Aureas
        • Questions About Hospital-Aquired Infection Rates
        • Surgical Site Infection Prevention
      • Quality Governance Council
      • Quality Improvement Plan
      • Strategic Plan
    • Careers
      Toggle Section Careers Menu
      • Career Opportunities
      • Physician Opportunities
      • What We Offer
    • Contact Us
    • Directions and Parking
    • Get Involved
      Toggle Section Get Involved Menu
      • Board of Directors
      • Community Representatives on Board Committees
      • Patient and Family Advisory Council
      • Volunteer
    • Latest News
      Toggle Section Latest News Menu
      • Media Relations Policy
      • Subscription Form
    • Leadership Team
    • Patient Privacy and Safety
    • Volunteer
      Toggle Section Volunteer Menu
      • Apply to Volunteer

Contact Us

Subscribe to this Page

William Osler Health System logo with Accreditation Canada seal

Brampton Civic
Hospital

2100 Bovaird Drive East,
Brampton, ON L6R 3J7
Phone: 905-494-2120
More Information

Etobicoke General
Hospital

101 Humber College Boulevard,
Etobicoke, ON M9V 1R8
Phone: 416-747-3400
More Information

Peel Memorial Centre for
Integrated Health and Wellness

20 Lynch Street,
Brampton, ON L6W 2Z8
Phone: 905-494-2120
More Information

Reactivation Care
Centre

200 Church Street,
Etobicoke, ON M9N 1N8
Phone: 416-243-4390
More Information

Withdrawal Management
Centre

135 McLaughlin Road South,
Brampton, ON L6Y 2C8
Phone: 905-456-3500
More Information

View our Facebook Page View our Instagram Page View our LinkedIn Page View our Twitter Page View our YouTube Page
Contact UsNLOT/IPAC Hub PortalPrivacyRemote AccessSitemapTerms of UseVicNetWebsite Feedback

© Copyright 2021 William Osler Health System

By GHD Digital

I Want To...

Pay Bill OnlineProvide Feedback
Find icon

Find

  • Diagnostic Imaging
  • Directions and Parking
  • Emergency and Urgent Care Wait Times
  • Find a Doctor or Service
  • Health Records
  • Labour and Delivery
  • Mental Health and Addictions
  • MyChart
  • Osler Research Institute for Health Innovation
  • Paying Your Bill
  • Preparing for Surgery
  • Send Greeting Cards
Get Involved icon

Get Involved

  • Careers
  • Donate to Osler Foundation
  • Patient and Family Advisory Council
  • Volunteer
Learn icon

Learn

  • Global Health
  • Latest News
Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.