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Osler achieves RNAO prestigious Best Practice Spotlight Organization designation

William Osler Health System (Osler) is proud to announce it has been awarded the prestigious Best Practice Spotlight Organization (BPSO) designation by the Registered Nurses’ Association of Ontario (RNAO), demonstrating Osler’s unwavering commitment to providing its patients with the highest standards of care.

“We are honoured to receive the Best Practice Spotlight Organization designation from the Registered Nurses’ Association of Ontario,” said Dr. Frank Martino, President and CEO, William...

New research: Improving the patient experience with Emergency Department wait times

A quality improvement initiative led by Osler’s Emergency Program leadership and Organizational Performance teams, with Faisal Khan, Etobicoke General Hospital Emergency Department (ED) Manager, as lead author, was recently published in Healthcare Management Forum. The study, Implementation of the Admission Transfer Unit to reduce Emergency Department boarding, presents a new approach to managing patients with complex needs more effectively. The project introduced Admission Transfer Units (ATUs)...

Comprehensive cancer care delivered with compassion

“I found a lump in my breast.” The voice was Othalie Graham’s 67-year-old mother, Marjorie. It was late 2019, and she was calling her daughter at her home in Philadelphia where Othalie, an internationally acclaimed opera singer and Brampton native, was on a month-long break between productions of MacBeth. Marjorie told her not to worry – she had scheduled a mammogram and it was likely nothing. Unfortunately, Othalie knew better.

“When she described to me what she was seeing and experiencing, I...

Researcher profile: Champica Nicholas and liquid biopsy technology

We don’t often hear about a young researcher making the leap from the classroom to working on research with cutting-edge technology, however, Champica Nicholas made this remarkable journey. Recently named first author on a paper published in the journal of Oncology - Cancers titled, Point of care liquid biopsy for cancer treatment—early experience from a community center, Champica’s career has always been driven by her curiosity.

After graduating with a Bachelor of Science in Health Studies from...

Dr. Cheung’s five tips for a safe summer

Dr. Joyce Cheung, MD CCFP (PC), is a Family Medicine and Palliative Care Physician, and William Osler Health System’s Site Chief for Family Medicine at Etobicoke General Hospital. After completing medical school at the University of Western Ontario, Dr. Cheung completed her residency at McMaster University. Dr. Cheung is also an Interim Collaborative Program Director for Toronto Metropolitan University’s new School of Medicine in Brampton.

Summertime is a great time to enjoy the outdoors with...