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Kitty Balachandran, Osler Emergency Department Patient Concierge

Osler ED patient concierge is ‘grateful to be there’ for patients and families

Posted on Friday, July 09, 2021 02:10 PM

Once found only in upscale hotels, the role of the concierge has made its way into the health care setting, including Osler’s two Emergency Departments (EDs). While there are clearly significant differences between the responsibilities of a hotel concierge and an ED patient concierge their purpose is the same – to help ensure those using the service have a positive experience. In speaking with Kitty Balachandran, Patient Concierge at Osler, we learn about her role, what she’s learned in the last...

Osler to wind down COVID-19 testing centres and vaccine clinics to help focus on recovery efforts

Posted on Friday, July 09, 2021 11:04 AM

Throughout July and August 2021, William Osler Health System’s (Osler) COVID-19 testing centres and COVID-19 vaccine clinics will close to support Osler’s careful and gradual recovery efforts.

The COVID-19 Testing Centre at Osler’s Peel Memorial Centre for Integrated Health and Wellness (Peel Memorial) will close effective July 11, 2021 and the COVID-19 Testing Centre at Etobicoke General Hospital will close effective July 25, 2021. Both will close at the end of clinic operations on the last day....

Golfers enjoyed a sunny day on the links at the 14th annual Osler Open: Brampton Invitational. Pictured L-R: Sue McDermott; Barb Hume-Wright, Barbara Hickson; Gia DeJulio, Osler Foundation Board member.

Golfers tee up to raise more than $200,000 for local health care

Posted on Thursday, June 24, 2021 11:50 AM

With golfers eager to get back to the links after a long hiatus due to COVID-19 restrictions, the 14th Annual Osler Open: Brampton Invitational was a hole in one. The sold-out event raised over $200,000 in support of Osler’s hospitals in Brampton (Brampton Civic Hospital and Peel Memorial Centre for Health and Wellness). While the event looked different than in years past with procedures and protocols in place to protect against COVID-19, what didn’t change was the enthusiasm and support of the 144...

Staff member taking care of COVID-19 patient

Together, we are Osler Strong

Posted on Wednesday, June 16, 2021 01:30 PM

Osler Strong: Going Beyond, Together (2020-21 Annual Report)

In a year that tried to tear us apart, we came together and found the strength and resilience to be there for our patients, community and one another with courage and compassion. This year’s Annual Report captures our extraordinary journey and shows how, in a year like no other, we came together to Go Beyond. Read Osler’s 2020-21 Annual Report.

Giving begins at home: Osler employees raise $1 million to support Osler hospitals

Posted on Wednesday, June 16, 2021 09:40 AM

William Osler Health System Foundation (Osler Foundation) is proud to announce the completion of the $1 million Osler Employee Giving campaign in support of William Osler Health System’s (Osler) three hospitals: Brampton Civic Hospital, Etobicoke General Hospital and Peel Memorial Centre for Integrated Health and Wellness.

Ten years ago, Osler Foundation launched the You Have The Power campaign, seeking to raise $100 million to build and equip Osler’s hospitals. As part of this campaign, in 2013,...