Appointment Reminders

Osler’s appointment reminders is a weblink for patients to register, view and manage their outpatient appointments. You can successfully confirm/manage your appointments from the comfort of your home and save time checking in when you arrive.

To enroll, ensure you provide a cell phone number or email address at the time of booking your appointment so that you receive a text or email reminder before your appointment with details about date, time and location of your appointment and a ‘confirm’ weblink will be included on these reminders.

Confirming your appointment

24–48 hours prior to your appointment, access the link in the text or email reminder and touch the ‘confirm’ button.

Note: make sure to update your demographic information for a successful check-in when you arrive to the hospital. If you must cancel or reschedule, call the clinic phone number that is in your text or email reminder.

Checking in for a successful confirmed appointment

1. On the day of your appointment, arrive on time.
2. You can scan your health card at the kiosk to just receive paper directions/call number ticket (no further questions are asked) or go back to the text or email and touch the ‘I’m here’ button to start registration.
3. Once registered, touch the ‘directions’ button for directions to the clinic and the call number for your appointment if you don’t have a paper copy.
4. Proceed to the clinic.

Checking in for a non-successful appointment

If the confirmation of your appointment was not successful, scan your card at the kiosk, answer the questions (if asked) and receive a ticket. The ticket will direct you to see a registration clerk.

Osler protects the privacy of any personal information you provide when visiting our website. Our information management practices have been designed to ensure compliance with the Personal Health Information Protection Act, 2004. If you have any questions regarding these practices please see our Privacy Policy.

Frequently asked questions