Accessibility Plan

At Osler, we want our services and facilities to be accessible to all our patients, staff and visitors. We are committed to removing barriers for people with both visible and invisible disabilities.

A multi-year accessibility plan

Our 2025-2030 Accessibility Plan was developed in partnership with our Accessibility Advisory Committee (AAC). The AAC includes persons with disabilities, community members and Osler staff, each providing their unique perspectives. Our plan:

  • helps us comply with Ontario's accessibility laws
  • supports us in meeting our accessibility policy commitments
  • provides a roadmap for our staff and AAC as we transform Osler into a more accessible and inclusive organization

Accessible customer service

We're here to help. If you need:

  • information about our accessible services
  • information in another format
  • communication support

Please contact us at healthjustice@williamoslerhs.ca. We also welcome your feedback.

Related documents

If you would like a copy of our AODA policies, please email healthjustice@williamoslerhs.ca.

Contact Us

Brampton Civic Hospital
2100 Bovaird Drive East,
Brampton, ON L6R 3J7
Phone: 905-494-2120

Etobicoke General Hospital
101 Humber College Boulevard,
Etobicoke, ON M9V 1R8
Phone: 416-747-3400

Peel Memorial Centre for Integrated Health and Wellness
20 Lynch Street,
Brampton, ON L6W 2Z8
Phone: 905-494-2120

Reactivation Care Centre
200 Church Street,
Etobicoke, ON M9N 1N8
Phone: 416-243-4390

Withdrawal Management Centre
135 McLaughlin Road South,
Brampton, ON L6Y 2C8
Phone: 905-456-3500

Keeping the public in the know

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